To keep everyone happy, you must have a plan. SLAIT can help you be both process- and strategy-focused.
You have the task of managing users, technology and the overall growth of your company’s IT infrastructure, we can off-set some of your workload by offering help/service desk support built on the ITIL framework and overseen by ITIL certified professionals. SLAIT’s help/service desk services will manage all your requests. We offer clients a single point of contact for users that provides assistance in troubleshooting problems, answering routine questions, and solving known problems within your infrastructure. Whether you need enterprise level support, departmental support, or a customized solution we can help!