To Protect Your Business from Cyber Attacks, Think People And Product

April 18, 2018 · Mary Chavez · · Comments

Cyber-attacks against businesses has been increasing in the United States and globally. Along with the rise in the frequency of attacks, businesses know that attackers are no longer just locking in on vulnerabilities in your servers and PCs. Instead, they are searching for that one user or employee that can be exploited to gain access to your business. In fact, one of the biggest cyber security events of 2017, the Equifax breach, is thought to be caused by one employee who did not patch the latest security update on a company device.

So as we are underway 2018, CISOs and other decision makers should not lose sight of the critical role people play in a sound cyber security posture – both in terms of employees and partners being a target for cyber attacks, and how important it is to have a skilled team in place to prevent and manage these attacks.

While technology can help hone your team’s cyber security skills, it cannot be used independently from a talented security team. Alerts must be monitored and evaluated and the technology needs to be tested and validated. When building out a security team, keep in mind that the best cyber security products and technologies in the hands of inexperienced cyber professionals do not protect your business as well as they should.

Though there are a variety of skills needed to build an effective cyber security team, we’ve listed a few that are essential for a well-balanced security team.

A discerning eye

Your team members need to be able to not only monitor security threats, but also determine when action is needed. The average enterprise generates nearly 2.7 billion actions from its security tools per month. A tiny fraction of these are actual threats – less than one per million. At the same time, Ponemon Institute estimates organizations waste an average of $1.27 million every year responding to the noise of false alerts. Having employees fluent in Intrusion Detection Systems alerts can help. You need professionals who know what they’re looking for and who have a plan in place to act quickly when they establish legitimate threats.

Ability to test and evaluate new technology investments

In this environment of constantly changing and evolving technology, it is also important to have a team that can test and adapt to new technology tools. Your employees need to be fluent in both the needs of the business and emerging technology trends. The threat landscape is constantly changing, and new versions of operating systems for servers and myriad devices are constantly released, patches are issued, new malware is developed and version control is needed.

Not only is versatility important for keeping up with cyber security technology trends, it’s also essential for you to see returns on your security technology investments. Employees need to be able to take over and manage tools that a previous staff member purchased.

One example of a technological tool requiring talent for effective use is Security Information and Event Management (SIEM) software. Without the right skillset to maintain and manage the SIEM, proper use cases are not developed and true value will not be realized from your investment. SIEM products vary, but the important investment isn’t in the technology, but in the expertise in maintaining and managing it.

Awareness of compliance challenges and trends

Technologies and cyber attacks aren’t the only elements in the cyber security space that are evolving. Compliance and regulatory requirements also change rapidly, making it difficult for businesses to navigate PCI, HIPAA, FERPA, FFEIC, as well as local, state, federal and global regulations in a timely and effective manner. Employees need to be familiar with not only the current regulations of your business and industry, but also the compliance trends that may have an effect on your team in the future.

Collaboration and cross-discipline expertise

Your employees shouldn’t be islands of expert knowledge. Businesses must compete not only to hire top talent, but also to retain it. If an employee leaves, that employee shouldn’t be the only one with the knowledge and expertise needed to keep security operations running smoothly. Your team should be well-versed in a variety of security areas. One such area could be cloud security, in which 33% of respondents in midmarket organizations listed as the biggest security skills deficiencies.

Finding all of these skills in qualified workers is difficult, and attracting them to your company is even harder. However, there are MSSPs with the team and tools to build and maintain the strongest cyber security posture possible. Learn more about ThreatManage and its advantages at

Mary Chavez - Director of Marketing and Partner Alliances

Director of Marketing and Partner Alliances